Volume 28 Number 4

An education intervention care bundle to improve hospitalised patients’ pressure injury prevention knowledge: a before and after study

Jodie Deakin, Brigid M Gillespie, Wendy Chaboyer, Paul Nieuwenhoven and Sharon Latimer

Keywords patient participation, pressure ulcers, implementation, technology, patient teaching

For referencing Deakin J et al. An education intervention care bundle to improve hospitalised patients’ pressure injury prevention knowledge: a before and after study. Wound Practice and Research 2020; 28(4):154-162

DOI https://doi.org/10.33235/wpr.28.4.154-162

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Author(s)

References

Abstract

Aim To measure the relationship between patient participation in pressure injury prevention (PIP) both before and after implementing a patient-centred pressure injury prevention care bundle (PPIPCB).

Methods This before and after intervention study used surveys to measure adult medical patients’ participation in their PIP care and satisfaction with the PPIPCB across three medical inpatient units in an Australian tertiary hospital. Descriptive statistics described the sample and patient intervention satisfaction. A paired samples t-test measured changes in the before and after survey scale scores.

Results Eighty patients, with an average age of 67.2 years (SD=18.3), were recruited during November and December 2019. There were statistically significant increases in total mean scores for the patient participation in pressure injury prevention (PPPIP) scale after the intervention (before: mean=18.6, SD=2.8; after: mean=22.5, SD=1.9). Significant improvements in patients’ self-reported knowledge of pressure injury (PI) risk and perceived levels of participation in their PI care were reported after receiving the intervention. A total of 98.8% of participants agree or strongly agree that they were satisfied with the intervention as delivered.

Conclusion Engaging patients is one way to increase their participation in PIP. Wider clinical adoption appears warranted, with nurses the key to the successful implementation.

Impact

What is already known?

  • Hospital-acquired pressure injuries (HAPIs) are a serious adverse event that can result in physical and psychological consequences, increased morbidity and mortality.
  • Well-designed education care bundles can reduce adverse events in hospitalised patients.

What does this implementation project contribute?

  • Implementing an evidence-based patient-centred education care bundle intervention improves patients’ knowledge of PIs and their prevention.
  • Providing clinicians with PIP teaching resources facilitates patient education and their participation in this aspect of their care.

Background

Pressure injuries (PI) or pressure ulcers result from continuous and/or unrelieved pressure, friction or shear causing damage to the underlying tissue and skin1. PIs occurring in the acute care setting are known as a hospital-acquired pressure injury (HAPI)2,3. Despite proactive interventions1, global HAPI rates have remained relatively unchanged since 2010, with a reported combined PI pooled prevalence of 12.8%4, whilst an 8.4% pooled prevalence HAPI rate was found amongst 1,893,593 hospitalised adult patients in a 2020 meta-analysis4.

HAPIs are largely preventable adverse events5 which can result in increased hospital length of stay (HLOS) of up to 20 days6. HAPIs have detrimental impacts on patients’ physical and psychosocial wellbeing7,8. These include prolonged pain, infection, corrective surgery, social isolation and exacerbation of mental health conditions, and result in the estimated death of 60,000 patients globally1,6,8.

HAPIs also result in significant economic burden to health services worldwide6,9,10. In the United Kingdom (UK), the United States (US) and Australia, the annual cost of preventing and treating HAPIs is estimated at UK £5.3 billion11, US$26.8 billion6 and A$985 million respectively3. Pressure injury prevention (PIP) strategies remain at the forefront of healthcare prevention measures12, with clinical practice guidelines (CPG) providing clinicians with globally accepted best practice standards in care1.

Implementing PIP strategies include early mobilisation, specialised support surfaces, regular skin assessments, repositioning2,13, adequate nutrition, skin care, and patient education1,2. Furthermore, quality and safety initiatives aimed at reducing the burden of adverse events are emerging in healthcare, in particular programs that partner with organisations like the Institute for Healthcare Improvement (IHI)14.

Care bundles are one initiative gaining traction15, providing clinicians and patients with multi-component education packages. Designed to deliver safe and effective care to targeted patients, care bundles help drive behaviour change16,17 and, if directed towards the patient, increase their participation in healthcare18. Available care bundles aim to enhance the uptake of CPG14, prevent falls19, detect sepsis20, and prevent PIs15,21. In 2014, Australian researchers developed a patient-centred pressure injury prevention care bundle (PPIPCB)10,22 which was deemed acceptable to both patients and clinicians18.

Research shows most patients are willing participants in their PIP care7 such as decision-making and care planning23–25. Patients who participate in their care experience improved confidence, satisfaction and clinical outcomes23,24,26. The success of implementing any patient intervention increases when nurses are also involved in the process through working in partnership with patients to achieve mutual care goals27,28.

Method

Aim

The aim of this before and after study was to implement and evaluate an evidence-informed PPIPCB10 in three acute medical units at one Australian university hospital, and to determine patients’ satisfaction with the intervention (Figure 1). The research questions were:

  1. Is there a difference in adult medical patients’ PIP knowledge before and after their use of the PPIPCB?
  2. To what extent are adult hospitalised medical patients satisfied with the PPIPCB?


WPR 28-4 Deakin Figure 1.jpg

Figure 1. Study overview

 

Design

A quantitative intervention before and after study design, the reporting in this study followed the Standards for Quality Improvement Reporting Excellence (SQUIRE) 2.0 guidelines29.

Setting

This study was conducted across three, 28-bed acute medical units (respiratory, medical and infectious diseases) at a 750-bed tertiary hospital in Queensland, Australia. The hospital has an active PIP committee that gathers and reports monthly HAPI data from all clinical units. All hospital inpatients receive the following PIP strategies: skin inspection within 8 hours of hospital admission1; Waterlow risk assessment on admission and throughout their care30,31; weekly assessment of PI risk. Patients’ ‘usual PIP care’ at the study site is individualised and can include specialised support surfaces, regular skin assessments, regular repositioning, adequate nutrition, skin care, and patient education31.

Sample

Potential participants were current acute inpatients in three medical units receiving their usual PIP care. From this, we recruited a consecutive sample of patients who met the following study inclusion and exclusion criteria. Inclusion criteria: >18 years of age; able to provide written informed consent; and able to read and view the PPIPCB. Exclusion criteria: previous study recruitment; receiving palliative or end-of-life care; visual, hearing or cognitive impairment; and requiring the assistance of an interpreter. Potential participants were identified daily by the designated nurse in charge of the unit. The nurse researcher provided potential participants with a study overview, responded to their questions, and obtained written consents from willing participants.

PPIPCB implementation

This study implemented a PPIPCB developed by Australian researchers in 201410. In addition to their usual PIP care, all recruited participants received the PPIPCB intervention comprising of a professionally developed poster, brochure and video10 each available in nine languages – Arabic, Chinese, Croatian, English, Greek, Italian, Somalian, Spanish, Vietnamese. All resources contain three simple PIP messages and strategies for patients – “keep moving; look after your skin; and eat a well-balanced diet”10. Prior to the data collection period, the nine videos were loaded onto the patient entertainment system32, an individual interactive touch-screen bedside device that allows patients to access health information and television 24 hours a day32. The colour posters and brochures were printed for distribution to recruited participants.

The PPIPCB intervention was consistently implemented by the nurse researcher. Together, the participant and nurse researcher viewed the video, poster and brochure at the bedside. The nurse researcher then asked the participant questions regarding the information contained within the PPIPCB. All recruited participants were reminded to access the video as frequently as they wished. Using the Teach-Back Method33, the nurse researcher invited participants to demonstrate their ability to access the video via the bedside technology.

Data collection

Two validated scales were used – the patient participation in pressure injury prevention (PPPIP) scale34 and a modified multi-dimensional treatment satisfaction measure (mMDTSM)35.

The PPPIP scale contains seven items measuring patients’ PIP care participation34. It has a four-point response (1=strongly disagree to 4=strongly agree), with a possible total range of 7–28; higher scores indicate greater patient participation in their PIP34. The scale was shown to be valid and reliable34. The PPPIP scale was administered to participants upon study recruitment and prior to their hospital discharge (Figure 1). Participant demographics and clinical data were collected including age, gender, self-reported admission diagnosis, comorbidities, and any HAPI, both location and stage.

Patients’ PPIPCB satisfaction was measured using the mMDTSM35, with permission to modify this scale sought from the researchers. The MDTSM was originally developed to measure treatment satisfaction with an insomnia intervention comprising of two domains (process, outcome), six attributes (treatment component, overall treatment, implementation, perceived benefits, discomfort and attribution of outcomes to treatment), 11 sub-scales and 48 items35. For our study, the MDTSM was modified to reflect satisfaction with the PPIPCB intervention35. We omitted questions pertaining to the nurse researchers’ competence and interpersonal style from the original scale35 in order to minimise bias in our study as the nurse researcher administered the measure.

The mMDTSM measured patients’ satisfaction with the PPIPCB intervention under the same two domains (process and outcome), but was modified to include five attributes, seven sub-scales and 18 items (Table 1). Process was measured in terms of overall treatment and implementation components, while outcome was measured in relation to perceived benefits, discomfort and attribution of outcomes to treatment. The scale uses a four-point option from 1=strongly disagree to 4=strongly agree, with a possible range of 18–76. Higher total scores indicated greater patient satisfaction with the PPIPCB intervention.

 

Table 1. mMDTSM domains, attributes, sub-scales and items

WPR 28-4 Deakin Table 1.jpg

 

Data collection tools were uploaded onto a secure web-based clinical trial data management and survey tool (Research Electronic Data Capture [REDCap])36. Using a password-protected iPad which was securely logged onto the university network, participant data were input directly into REDCap. A trained nurse researcher with extensive experience in caring for medical patients collected data each weekday between 0830–1630hrs during a continuous 4-week period in November and December 2019. During data collection, the nurse researcher and chief investigator met regularly to discuss the study processes and procedures. The chief investigator randomly examined the REDCap data quality.

Following participant recruitment, the nurse researcher first gathered demographic and clinical data, then administered the PPPIP scale22,34. Next, the nurse researcher implemented the PPIPCB intervention. At hospital discharge, the PPPIP scale22,34 and the mMDTSM scale35 were administered concurrently to participants.

Ethics

Ethical clearance was granted by the Human Research Ethics Committees of the hospital [HREC/2019/QGC/49756] and university [2019/375]. This study was guided by the 2018 updated Australian National Statement on Ethical Conduct in Human Research37.

Data analysis

Data were analysed using IBM SPSS Statistics for Windows, Version 25.0. Prior to analysis, all data were cleaned and checked for errors. Missing data were managed by listwise deletion of the participant case for the PPPIP scale, and retained for the mMDTSM where the percentage of missing data for each scale items <15%35. All variables were assessed for normality of distribution, skewness, kurtosis and outliers.

Descriptive analyses of the PPPIP and mMDTSM scale data were undertaken using absolute (n) and relative (%) frequencies. Descriptive statistics (mean, standard deviation, range) were used to report on individual items on the PPPIP and mMDTSM scale results. A total sum score (items 1 to 7) was calculated for the PPPIP scale.

A p value of <0.05 indicated statistical significance and two-tailed tests were used15,35. For the mMDTSM scale, a total sum score – for process (items 1–13); outcome (items 14–18); and total (items 1–18) – was summed into three new satisfaction scores prior to the analysis35. Cronbach’s alpha coefficient was calculated for the PPPIP and mMDTSM scale as a measure of internal consistency. Inferential analysis using a paired samples t-test were used to examine changes in the before and after PPPIP scale scores at item and total scale levels. The paired samples t-test assumptions were checked and met38,39.

Results

Demographic data

In total, 80 participants were recruited from three medical units (respiratory: n=32, 40.0%; medical: n=28, 35.0%; infectious disease: n=20, 25.0%). Participants’ average age was 67.2 years (SD=18.3) and slightly more females (n=42, 52.5%) were recruited compared to males, whilst 77 out of 80 patients accessed the video in English, two in Croatian and one in Greek. In addition to the initial delivery of the intervention at recruitment, the video was watched at the bedside by 92.5% of participants (once by n=69, 86.3% and twice by n=5, 6.2%), whilst n=6 (7.5%) participants did not access the video following implementation.

PPPIP results

The mean scores for individual items on the PPPIP scale before and after the intervention are reported in Figure 2. There were statistically significant increases in total mean scores for the PPPIP scale after the intervention (before: mean=18.6, SD=2.8; after: mean=22.5, SD=1.9), equating to an overall effect size of 3.9 (p<0.001). Cronbach’s alpha was <.70 for the 7-item PPPIP scale (before: α=0.524; after: α=0.616), suggesting a low internal consistency reliability for the scale in this sample. No improvement was found for the Cronbach’s alpha where individual items were deleted. The eta squared statistic (0.63) indicated a large effect size, with a substantial difference in the before and after intervention scores.

 

WPR 28-4 Deakin Figure 2.jpg

Figure 2. PPPIP scale items
* denotes p<.0001

 

mMDTSM results

The mMDTSM scale was administered at hospital discharge. For the mMDTSM scale (Table 1), three satisfaction domain scores were derived – process, outcome and total. The mean process and outcome scores were 45.9 (range=38–52; SD=3.5) and 16.5 (range=13–20; SD=2.0) respectively. The total mean score was 62.2 (range=53-72; SD=5.0). The internal consistency of the summed satisfaction domain scores were: process α=.79; outcome α=.84; and total α=.87, suggesting a high level of internal consistency reliability. Overall, participants were satisfied with the intervention.

Discussion

This before and after intervention study implemented and evaluated the association between the PPIPCB intervention and adult hospital medical patients’ participation in their PIP care. Additionally, patient satisfaction with the PPIPCB was measured. The PPIPCB intervention was delivered and implemented as planned, with all participants receiving the intervention in a comparable way in terms of the order of delivery – poster, brochure and then video. The inclusion criteria were broad to not restrict our sample, as the PPIPCB was designed for a wide group of patients in order to ensure our findings were generalisable to the broad in-hospital medical patient population. The single-site small scale PPIPCB study involving 80 participants is in contrast to Chaboyer et al’s.15 multi-site, parallel group cluster randomised control trial involving 1600 participants. This study builds upon existing findings, providing valuable insights into the success of the multi-component aspect of the intervention. Specifically, finding an association between the use of PIP care bundles and: improvements in participants’ PIP knowledge; the perceived benefits of the PPIPCB; patients’ participation in their PIP education; and participants’ satisfaction with PPIPCB.

Patients’ PIP knowledge

Our findings suggest an association with participants’ engagement with the PPIPCB and improved PIP knowledge. In particular, the PPPIP scale item ‘I know a lot about my pressure injury risk’ showed a significant improvement of 42% in participants’ self-reported PIP knowledge after implementation of the PPIPCB. Schoeps et al.40 also found a 14–35% increase in patients’ knowledge of PI risk in their before and after intervention study focusing on implementing a PIP patient information pamphlet across two surgical units in a Swedish University Hospital. Roberts et al.41 suggest that improved awareness of PIs motivates patients to participate in PIP. Others note that patient education information is a pre-requisite for active participation42, hence our findings align with their claim. Furthermore, Zuo and Meng43 highlight that, when care bundle components are concurrently implemented, as with the PPIPCB, a greater effect can be achieved as opposed to implementing single bundle components which may produce inferior results14. It is possible this has occurred in our study.

Whilst it is unknown which individual components of the intervention were effective, in the PPPIP scale item ‘I participated in the decisions made about my pressure injury prevention care to the extent I wanted to’ improved significantly after the intervention. The PPIPCB aligns with four essential components of patient participation in nursing – ‘having dialogue’, ‘sharing knowledge’, ‘partaking in planning’ and ‘managing self-care’34,44. Additionally, we found a statistically significant improvement in patients’ willingness to participate in their PIP care. Our finding differs from the original PPIPCB study conducted by Chaboyer et al.15 who found no statistical improvement at the patient level when participating in their PIP care. Increased patient participation aligns with improved health outcomes16,45, with patient participation in their healthcare encompassing engagement, collaboration, partnership, empowerment23,34,46, involvement46 and active decision-making47 in the clinical setting48.

PPIPCB benefits

Consistent with Chaboyer et al.’s15 study, our study participants retained a copy of the poster and brochure at the bedside, providing them with a quick reference to review throughout their HLOS. The PPIPCB video was accessed on more than one occasion by over 92% of participants in our study. This new and important finding might be explained by the unlimited 24/7 availability of the video via bedside technology. Researchers report hospitals are increasingly using technology at the bedside, whilst some patients are self-reporting a preference for interactive learning during their HLOS49. Bedside technology provided patients with opportunities to view the video as often as desired as opposed to once only viewing via a tablet in the original study15. The creators of the PPPIP scale identified this as a limitation that may have potentially impacted their findings15. Hence, having unlimited video access to the PPIPCB at the bedside suggests that patients may benefit from a “top-up dose of the intervention to reinforce messages” when increasing participation in their PIP care18.

Because patients may have limited knowledge about PIP50, delivering health information in small multiple doses is a recognised educational approach that can empower patients to participate in their care23. Additionally, whilst only three patients accessed the video in a language other than English, the fact that it was available in multiple languages increases patient accessibility, a function not previously available to patients in the original study15. Our findings support both Roberts et al.51 and Lavallée and colleagues16 who found health information delivered through bedside technology provides a great opportunity for hospitalised patients to engage in their PIP care, supports interactive learning opportunities, and improves patient safety in the clinical setting. Each participant at our study site had access to technology at the bedside, with the nurse researcher providing education to all participants on how to access the PPIPCB, potentially providing justification for hospitals to increase the availability of technology for patient education.

Patients’ participation in their PIP education

For the PPPIP scale item ‘During my hospital stay, when discussions had to be made about pressure injury prevention, nurses described the good and bad things about my options’, 90% of patients disagreed with this statement before the intervention, with patients self-reporting to the nurse researcher that the intervention was the “first they had heard about PIP”. Interestingly, Latimer et al.7 noted that patients expressed concern with a lack of PIP education conducted by nursing staff, whereby limited access to education was associated with a negative impact on PIP. Similarly, McInnes et al.19 identified only 37% of patients received PIP education during their HLOS. Importantly, Zingg and colleagues52 reported healthcare workers’ behaviour needs to be addressed when delivering interventions16.

Both patient education and PIP are nurse-sensitive indicators, forming two parts of Australia’s national safety and quality of care Comprehensive care standard30. They are also included in the Transforming Health Care Compendium in the US53 and in the European CPGs1. McInnes et al.19 found PIP education provided during the early stages of their hospital stay was deemed an enabler by patients for increased participation in their PIP care. Speaking more broadly, Johnson54 states that providing nursing staff with a toolkit of patient education strategies using visual and written health resources will improve patient outcomes and aid in the delivery of safe patient care.

Hence, as a toolkit, the PPIPCB delivered multiple components in a variety of languages, incorporating pictogram images with text in both the poster and brochure, whilst audio-visual information was delivered via the patient entertainment system10. Moreover, the PPIPCB is delivered individually to the participant, increasing the potential to improve PIP knowledge and participation in PIP care55. As nurses play a vital role in patient education, having easy access to targeted evidence-based patient education resources can facilitate interpersonal dialogue between nurses and patients to enhance participation in their care23,25,40. Therefore, understanding why PIP education is not effectively delivered by nurses warrants further investigation to support the role of care bundles as a PIP strategy.

In this study, the Cronbach’s alpha for the PPPIP scale was suboptimal, α<0.70. This result is in contrast to Chaboyer et al.’s34 study which resulted in a Cronbach’s alpha of 0.86. The low Cronbach’s alpha reported herein may be attributed to the small sample size of 80 participants and limited variability in participant responses, thus interpretation of results is recommended with caution. Despite this result, patients’ self-reported PI knowledge improved, and an increased willingness to participate in their PIP care after the intervention was found, suggesting an association between the PPIPCB and active participation in their PIP care.

Patients’ PPIPCB satisfaction

In this study, participants were satisfied with both the process and the outcome of the PPIPCB during their HLOS. According to Sidani et al.35, patient satisfaction infers a period of self-reflection and appraisal of the intervention delivered. Hence, this before and after PPIPCB intervention study also afforded patients the opportunity for a period of reflection post-implementation.

A high level of internal consistency was found in this study across all three domains (process, outcome, total), and all six attributes (treatment component, overall treatment, implementation, perceived benefits, discomfort and attribution of outcomes to treatment), with the values of Cronbach’s alpha ranging from .79 to .87, indicating reliability of the satisfaction scale. Our study correlated with Sidani et al.35 who reported Cronbach’s alpha >.70 when validating the MDTSM in the original study.

We found 98.8% of patients were satisfied with the PPIPCB, either agreeing or strongly agreeing to the ‘perceived benefits’ in terms of PIP strategies that could be regularly implemented during hospitalisation: helping prevent sore areas on their skin; enabling patients to participate in their PIP care; and providing information and strategies that can be used in other health areas. Castro et al.23 notes that patients who are satisfied with well-designed education interventions are more likely to engage with the content and adopt new behaviours in their PIP care50. Therefore, patient participation improves safety and functioning48,56 and increases confidence and satisfaction24,36,37 when compared to reduced participation rates45.

Strengths and limitations

The major strength of this before and after intervention study was the use of two validated data collection scales15,35 specific to hospitalised patients. Other strengths included that the same nurse researcher undertook all data collection. However, we acknowledge some study limitations.

First, this single-site study gathered data on participants’ self-reported PIP behaviours, hence our findings cannot be generalised to other settings. Coupled with the before and after intervention study design, patients were aware that PIP knowledge was measured, which may have altered patient behaviour during the intervention period. The study could have been strengthened by having a matched control group; however, this was not possible due to the size of the hospital and resources, limiting recruiting for a second site. Second, participants were recruited on weekdays only, consequently patients were not recruited during the evening or on weekends, resulting in lower participant numbers. Therefore, this small-scale study of 80 participants limits the transferability of findings across multiple settings. However, participants were typical of the kinds of patients admitted to the hospital wards. Third, eligible patient numbers were reduced during the data collection period due to a high number of cognitively impaired patients admitted on one recruited ward. Fourth, during the study, the same nurse researcher was involved across all three phases of the intervention delivery – participant recruitment, PPIPCB intervention delivery, and administration of the before and after surveys. It is plausible that participants provided socially desirable responses as the nurse researcher had spent time to establish rapport with recruited participants. However, the nurse researcher was not involved in the design and development of the PPIPCB10, nor was invested in achieving positive outcomes.

Finally, because of the study design, it is always possible that other factors were responsible for the improvements in the PPPIP scores. However, to the best of our knowledge, there were no new initiatives during the data collection period that may have influenced the results. Had we been able to undertake a trial with a control group, we may have been able to rule out other factors accounting for our results.

Conclusion

This study examined the association between the delivery of the PPIPCB and increased participation and satisfaction in patients’ PIP care across three medical units at a university hospital. The PPIPCB included three key messages – “keep moving; look after your skin; and eat a well-balanced diet” – as part of a multi-component intervention including a poster, brochure and video delivered in this study10. We found that the PPIPCB was associated with increasing patients’ self-reported knowledge of PIs and that patients were satisfied with the delivered intervention. Nursing staff reported anecdotally that the PPIPCB would assist them in educating patients in PIP. Further implementation encompassing nursing staff as interventionalists is warranted to explore the PPIPCB across various organisation contexts and populations.

The PPIPCB uptake in the wider hospital setting and across multiple sites is worth investigating. Additionally, targeted professional development training for nursing staff encompassing one-on-one mentoring, ward-based training and in-services conducted by nurse researchers trained in the PPIPCB delivery is warranted. Opportunities for engaging hospital-based PIP committees to maximise the system-wide uptake by staff may enhance accountability of practice and improve patient outcomes. This study supports the previous recommendations10 that determining nurses’ perspectives is required to ascertain successful patient engagement in the PPIPCB. It is conceivable that multi-component care bundles available via bedside technology may provide increased opportunities for a wider demographic of nurses and patients to increase PIP knowledge and improve patient safety outcomes, increasing willingness for participation in their PIP14,34.

Author contributions

All authors have agreed on the final version and meet at least one of the following criteria (as recommended by the ICMJE http://www.icmje.org/recommendations/): study conceptualisation and design undertaken by SL, BG, PN, WC. Data acquisition completed by JD. Data analysis and interpretation conducted by JD, SL, BG, WC. Manuscript drafting completed by JD and critical revisions by JD, SL, WC, BG, PN. Contributions of others who did not merit authorship but participated in the research: Nil to report.

Conflict of interest

The authors declare no conflicts of interest.

Funding

The study was funded by a 2018 Sigma Theta Tau International small grant. The funders were not involved in the study design, data collection, data analysis, data interpretation nor manuscript writing.

Author(s)

Jodie Deakin*
GCEF, BN, RN
Clinical Research Nurse, School of Nursing and Midwifery, Griffith University, Gold Coast, QLD, Australia
Nursing and Midwifery Education and Research Unit, Gold Coast Hospital and Health Service, Southport, QLD, Australia
Email j.deakin@griffith.edu.au

Brigid M Gillespie
PhD, RN, FACORN
Professor of Patient Safety, School of Nursing and Midwifery, Griffith University, Gold Coast, QLD, Australia
Menzies Health Institute Queensland, QLD, Australia
Nursing and Midwifery Education and Research Unit, Gold Coast Hospital and Health Service, Southport, QLD, Australia

Wendy Chaboyer
PhD, ACCCN, FAAN, Phi Delta-at-Large Chapter STTI
Deputy Head of School (Research), School of Nursing and Midwifery, Griffith University, Gold Coast, QLD, Australia
Menzies Health Institute Queensland, QLD, Australia

Paul Nieuwenhoven
Director of Nursing, Surgical, Anaesthetics and Procedural Services, Gold Coast Hospital and Health Service, Southport, QLD, Australia

Sharon Latimer
PhD, MAP, MN, Grad Dip L&T, BN, RN
Senior Research Fellow, School of Nursing and Midwifery, Griffith University, QLD, Australia
Menzies Health Institute Queensland, QLD, Australia
Nursing and Midwifery Education and Research Unit, Gold Coast Hospital and Health Service, Southport, QLD, Australia

* Corresponding author

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