Volume 43 Number 4

WCET® 2023 membership survey results: reviewing the past and planning the future

Laurent O Chabal, Susan Barber, Denise Hibbert

Keywords wound, WCET® membership, stoma, continence, membership survey, strategic planning

For referencing Chabal L, Barber S & Hibbert D. WCET® 2023 membership survey results: reviewing the past and planning the future. WCET® Journal 2023;43(4):20-26.

DOI 10.33235/wcet.43.4.20-26






The WCET® prides itself on consulting its membership, and the membership survey is the main method of ensuring we give all members the opportunity to have a say in the future of the WCET®. The response rate to the 2023 survey was considered low, therefore we present here the main results in comparison to previous years. The strategic plan for the next 4 years has been discussed and approved by the Executive Board (EB) based on the last 10 years of survey results (2013–2023). We thank you for your participation.


It has been 4 years since the last WCET® membership survey, the last being conducted in 20191. Previously, members were surveyed every 2 years2–4. The rationale for this change was based on the 2020 constitution revision, extending the Executive Board (EB) term from 2–4 years; consequently, 2023 marks the end of our 4-year strategic plan. We strongly believe that the 2023–2027 strategic plan should address the issues raised by the results and comments of the membership survey.


Initially the EB reviewed the 2019 survey questions for clarity and relevance, and determined that no significant changes were necessary. As some language translations were lost during movement to our new management company, we proceeded to request Bahasa Indonesia, Chinese, French, Portuguese and Spanish translation reviews. Our deepest gratitude goes to Michelle Lee from Hong Kong, China for the Chinese translation, to Laurent Chabal from Switzerland for the French, to Dr Vera Lucia Conceicao de Gouveia Santos from Brazil for the Portuguese, and to Heidi Marie Hevia Campos from Chile for the Spanish.

The 2023 membership survey was made available electronically to all members to complete between 13th January and 28th February 2023. Several methods of communication were used to ensure that members were aware that the survey was scheduled, to let them know how important their feedback is to the WCET®, and how their feedback might be utilised. We also wanted to let them know that the survey results would be anonymous. The same individuals back-translated survey responses into English. Susan Barber, Director of the WCET® Management Company, then sorted and tabulated the responses into one set of results.

For the first time in the membership survey history, this 2023 publication also considers the membership profile, as categorised by the WCET® constitution5. Data from the membership database, as of 18th January 2023, provided an insight into membership status at the time of the survey. To provide our members with a broader overview, we then compared the 2023 results to previous years1–4, giving a 10-year perspective, thus increasing their relevance. The data is presented using descriptive statistics.


Despite our efforts, the response rate was one of the lowest we have ever received, only 20% of our membership database responding.

Membership profile

The WCET® has members in 62 countries. Life members constitute 0.5% of the total database, 2% are commercial members, 3.6% associate members, 4.3% International Delegates (IDs) and 90% full members. Most of them paid their membership subscription for a 4-year period (45%), followed by those who subscribed for 2 years (29%), 3 years (18%) and 1 year (8%). Almost 50% of responders reported they had been a member of the WCET® for 5 years or less, while 24% stated they had been members for more than 15 years (Figure 1).


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Figure 1. Years of WCET® membership length (%)


Despite the survey being provided in five languages, 69% of participants responded in English, which is higher than previous years when it ranged from 24–50%. Most of our members responded that they work full time (75%), at a hospital (62%), and have more than 6 years of experience (85%), which is aligned with previous years (Figure 2). They are most likely to practise in the tri-specialty of stoma, wound and continence (36%), while no respondents practise in continence alone (Figure 3). The majority have been trained through a WCET® recognised Enterostomal Therapy Nursing Education Program (ETNEP) (59%). However, some participants still declare that they have received no training at all as “it is not required for the job” (5%) (Figures 4 & 5).


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Figure 2. Scope of practice, type and years of experience, by majority (%)



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Figure 3. Scope of practice by specialty %


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Figures 4 & 5. Type of specialised training and reason given for no training %


When enquiring about how members had first heard of the WCET®, most respondents mentioned a non-technological method such as from a colleague or teacher, at a conference or via another association (82%).

What members value the most

The top six most valued WCET® resources remain similar over all the surveys from 2013 to 2023. The WCET® Congress, the WCET® Journal, the website, bullETin, and specialised education programs (ETNEP) and WCET® Recognised Education Programs (REPs). Educational webinars and our education publications such as the WCET® pocket guides and tool kit were new entries in 20191 and 2023 (Figure 6).


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Figure 6. Greatest WCET® strengths (2013–2023)


WCET® Biennial Congress

It is of interest to report that, despite the MedTec rules6 which were implemented in 2018, and the COVID-19 crisis (2020–2022), 23% of responders were sponsored for Congress by industry in 2022, while 35% self-paid. The main barrier to attending a WCET® Congress, beside the distance (27%), was again the lack of funding (38%). Table 1 compares data from previous surveys. Responders reported that they valued attending the sessions provided by specialised ETs (40%), the sessions provided by other experts in the field (27%), the poster sessions (17%), and the opportunity to present at Congress (15%).


Table 1. Compared data about the WCET® Biennial Congress %

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WCET® Journal

The WCET® Journal, produced in five languages, has always been voted one of our most valued resources. It is a quarterly, scientific, peer reviewed publication, indexed to Nursing and Allied Health Literature (CINAHL)7, Embase8, InfoRMIT Health9 and EBSCO10. Most participants (64%) still wish to receive the journal as a hard copy, although only the English version is printed. A comparison to previous surveys are shown in Table 2.


Table 2. Comparison of data from previous surveys %

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WCET® bullETin

The bullETin is the WCET® members’ news magazine, publishing stories and updates about individual, organisational, national and international events, celebrations and achievements. It has gradually grown in popularity since 2013 (84%) to 98% in 2023.


The WCET® currently recognises 70 ETNEP/REPs globally; 95% of responders valued help with developing programs and their recognition, which is higher than in 2013 (86%). Most of the respondents (25%) had heard about the WCET® at their specialised postgraduate training program (refer to Table 2 for comparison to past survey results). Many thanks to all ETNEP/REP directors for taking the opportunity to present the WCET® to your students; we are very honoured and feel very blessed. Please continue to promote our mission and vision.

Educational resources – webinars and pocket guides

WCET® webinars commenced in 2016; by 2019 97% of responders valued them. The COVID pandemic drove an increase in virtual events and in 2023 99% of responders found them of value. The other educational resources, such as pocket guides, are also valued (97%).

NNGF® scholarships

Most participants reported to know about the NNGF® and its scholarships (79%), which is similar to previous results (see Table 2).

Website and social media

A total of 63% of participants state that they visit the website regularly, more than every 3 months, which is a great increase since the last membership survey results (Table 2). The top four areas of the website to be visited are the WCET® Journal, both current and back issues, congress information, webinars and the bullETin.

A total of 62% of members reported that they follow us on social media, compared to 47% in 20191.

Information from the IDs

As previously mentioned, the implication of IDs is monitored through the surveys; 49% of the respondents had heard from their ID at least every 3 months while 24% reported never hearing from their ID. We encourage IDs to continue their efforts, which are very much appreciated, especially as we are all volunteers and most have full time jobs (see Table 2).

Members’ expectations

The majority of responders (98%) report that the WCET® meets their expectations (Figure 7); this is similar to previous surveys. The free text feedback was wonderful. Here are some quotes; your guidance will provide the motivation to keep moving forward.

  • “WCET® already does a fantastic job.”
  • “The team do a great job. Thank you for providing this resource and regular conferences to keep us up to date.”
  • “Executive leadership is great.”
  • “Thank you to all the volunteers who have done a great job for WCET®. The journal and the BullETin are an excellent source of knowledge – I love the new format. Enjoy reading what members are doing in different parts of the world”.
  • “You are great!”
  • “You are just excellent.”
  • “Thanks for your work.”


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Figure 7. Does the WCET® meet your expectations?



The low response rate compared to previous years was most likely due to the short notice given to members to complete; in previous years the survey was accessible for up to 5 months3. The time was restricted for several reasons, the incoming EB nominations and consequent election was being prepared, and we did not want to bombard members with too many issues to respond to at the same time. We also required the survey results to drive our strategic planning session at our annual face-to-face meeting in August 2023. Additionally, most of our members renew their membership at the beginning of the year, therefore we may have missed some members who were not financial at the time. Post-COVID-19 pandemic issues and the economy may have also played a role. It was wonderful to learn that 24% of responders had been members for more than 15 years; we thank our long-term members for their loyalty and support.

It is of some concern that the four other than English language questionnaires were poorly responded to. Again, this may be due to the inability of WCET® EB and its members to travel; meeting people face-to-face has always increased membership numbers. The post-COVID pandemic burn-out and economy may have also played a part.


After 4 years we finally will be able to have a full face-to-face Congress. For the third time in WCET® history it will be a joint venture – 2010 and 2022 were both organised with our WOCN® colleagues. We cannot wait to see you all in Glasgow next September – please stay tuned for more information regarding this exciting and promising joint WCET®–ASCN UK event (https://wcet-ascnuk2024.com).

WCET® Journal

The WCET® Journal remains our most popular resource with members, although we have had some problems with mailing addresses, and the hard copy is only available in English. With the help of our management company, who have cleaned up our membership database, and the help of all of you who have updated your online profile, it seems that less journals are sent back to our publisher than in previous years. Translation into our top five membership languages is unanimously appreciated. Please remember that these are professional translations which are costly, but mandatory as the Journal has an International Standard Serial Number (ISSN) and is indexed. It is one of the only journals available in five languages, which is very impressive and should allow authors a wider global readership for the scientific publications. We would like to appreciate our Journal Sustaining Partners (AROATM, Calmoseptine®, Coloplast, ConvaTec, Dansac, Hollister®, Welland and Wound Care Plus) for their annual contribution allowing us to provide this important resource which contributes to keeping us all up to date. A special thank you goes to Calmoseptine® and Coloplast for their support in the translation costs; we greatly appreciate your support.

We would like to invite you and/or your colleagues to submit scientific manuscripts, which will not only enhance the journal’s quality, its impact factor and hopefully allow it to be MEDLINE indexed, but also ensure our authors and their work are better known, and cited, globally.


Since its inception, the WCET® mission has been to promote specialised education worldwide, the aim being that patients worldwide benefit from expert care, from nurses trained in our tri-specialty, armed with updated knowledge and skills. One of the WCET® Education Chairperson’s main roles is to coordinate the review of ETNEP/REP recognition and re-recognition, including site visits, advise on new programs, and to give WCET® recognition to the schools/universities which have successfully met our minimum standards. The Education Chair will also deliver WCET® certificates to the recognised schools/universities, and to the graduate students at the request of recognised ETNEP/REP Directors. The education committee is a very large, busy and productive committee; members are a diverse group of ETs from around the globe which is one of its many strengths.

While we recognise that the COVID pandemic will have made it difficult for nurses to enter training programs, we are saddened to know that some administrators still do not believe that a specialty qualification is “required for the job”. We will continue to attempt to reach not only clinicians but administrators to demonstrate the worth of ET or wound ostomy continence qualifications. We also take this opportunity to highlight that our WCET® 2020 International Ostomy Guideline states, in recommendation 1.1, that “Specialised training is required to effectively provide care to a person with an ostomy including their families”11 (Evidence level A). This is also true for wound and continence care.

Education resources

It is wonderful to note that members value the webinars and educational publications (such as the WCET® pocket guides and toolkit). These two resources were not previously available and so we believe that this confirms that we are basing our strategy around your survey results. Globally, online education and sharing has become a very useful tool for lifelong learning12,13. The COVID pandemic forced us all into the virtual learning environment, demonstrating the importance of virtual education and communication.


We received only three scholarship applications in 2022, all were Congress scholarships; over the past 3 years we have not received any ETNEP/REP scholarship application forms. This was most likely due to the COVID-19 crisis; we hope with this crisis behind us, members will consider reapplying. We take this opportunity to remind all our members that the WCET® provides scholarships and especially Congress Travel Scholarships (CTS). Members just need to fulfil the requirements, complete the form and send it to the WCET® Norma N. Gill Foundation® (NNGF®) Committee Chair for assessment. The applicants will then receive a decision. The 2024 WCET® CTS application has been open since October 2023 and will close on the last day of February 2024. All forms and requirements can be found under: https://wcetn.org/page/NNGFScholarship. Please ensure your application is completed and sent with the requested documentation, as only completed forms will be reviewed.

Website and social media

In 2020 we moved from Memberclick to Your Membership platform. This move was made mainly to solve Paypal payment issues in Great British pounds. In exporting data from the old to the new platform, data was corrupted, which was an unexpected obstacle. A lot of time and energy was spent in order to improve this issue, but this is a work in progress and will be ongoing. We understand that some members are struggling to access the website and/or to proceed to online payments; please do not hesitate to contact our Central Office at admin@wcetn.org for help. Our deep appreciation goes to Susan Barber and Melissa Striharsky for their ongoing support.

Please remember that the Publications & Communications Committee was dissolved in 2020; if you would like to request any postings to the website, please contact our Central Office directly, and Denise Hibbert, President Elect, for publication in the bullETin; you can also raise issues through your ID.

ID involvement

We applaud the increase of involvement of IDs over the years as they play a major role as liaison between you (WCET® members) and the WCET® (EB), but we still have work to do. Some countries are missing an ID and some do not have any contact with their nominated ID. The WCET® does not interfere in the way countries run elections or the processes on how a new ID is elected. Please let us know when there is a change so we can update the list posted on the website and print it in the WCET® Journal and bullETin. IDs, please contact Denise Hibbert, President Elect, with any questions about your country ID.

Next steps

We have already discussed the results and your comments at our face-to-face EB, and again at our strategy planning meeting. The EB were joined by incoming non-voting EB members; new insight, through new eyes, was helpful. The meeting has given us the opportunity to work on ideas and implement action items for the new WCET® strategic plan.


Membership surveys are an opportunity to give you, our WCET® members, a voice, while taking action to implement your suggestions and problem solve your remarks, as best we can. It is important to base EB decisions on research and membership surveys, rather than on assumptions or just what the EB thinks14. The survey is a valuable tool used to assess our action plan and strategy for the future. Being able to keep the same questions from one survey edition to another has been very helpful when analysing the results of the 2023 membership survey and while comparing results.

The WCET® is a unique organisation and we, as are you, are part of the team. Our success is your success and your success is ours. Many thanks for your support and your involvement. Please consider becoming more involved by joining a committee or a panel. The next membership survey is planned to be held in 2026 or 2027, so stay tuned and we hope you will be more inclined to participate to let your voice be heard.

Finally, we would like to express our gratitude to all who have completed this survey. You have given us a lot to think about and reflect on. We have especially appreciated all your fund-raising ideas; the NNGF® Committee will investigate these to see if, and how, we can implement them.

It was also really encouraging to see that most of the 72 proposed improvement points have already been completed; we will work on making sure you are aware of all updates and achievements. Many thanks again for the new ideas for improvement that you have pointed out at this time. Be assured that we will do our very best to take them into consideration in our new strategic plan.

It would be remiss of us, as we move into a new EB era, not to mention the three awards that the WCET® has received: in 2020 as Journal of Wound Care (JWC) World Union Wound Healing Societies (WUWHS) Most Progressive Society; in 2021, Power of A, Silver Award for our Twinning Programs; and in 2022 JWC WUWHS Silver Award in the Innovation in Skin Integrity category, for the WCET® 2020 International Ostomy Guideline11. Your contribution to our success is not underestimated – without your ideas and support they would not be possible.

WCET® 2023会员调查结果:回顾过去并规划未来

Laurent O Chabal, Susan Barber, Denise Hibbert

DOI: 10.33235/wcet.43.4.20-26









最初,EB审查了2019年调查问题的清晰性和相关性,并确定无需进行重大变更。由于在搬迁至新管理公司期间丢失了一些语言的翻译,我们继续要求对印度尼西亚巴语、中文、法语、葡萄牙语和西班牙语翻译审查。衷心感谢来自中国香港的Michelle Lee为我们提供中文翻译,感谢来自瑞士的Laurent Chabal为我们提供法语翻译,感谢来自巴西的Vera Lucia Conceicao de Gouveia Santos博士为我们提供葡萄牙语翻译,并感谢来自智利的Heidi Marie Hevia Campos为我们提供西班牙语翻译。

2023年会员调查以电子方式提供给所有会员,供其在在2023年1月13日至2月28日期间完成。我们采用了多种沟通方式,确保所有会员均了解调查计划,让他们知道他们的反馈对WCET®有多重要,以及将如何充分利用他们的反馈。此外,我们还想让他们了解,调查结果将以匿名形式公布。调查的回复将由上文所述相应人员重新翻译成英文。然后,WCET®管理公司负责人Susan Barber将对回复进行分类并制成表格,形成一组结果。







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《WCET®杂志》以五种语言出版,始终被评为我们最具价值的资源之一。其为一份经同行评审的科学季刊,已被编入护理与联合健康期刊文献数据库(CINAHL)7、Embase8、InfoRMIT Health9和EBSCO10。虽然只印刷了英文版,但大多数参与者(64%)仍希望收到杂志的硬拷贝。与先前调查的比较见表2。



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WCET® bullETin






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  • “WCET®已经取得了丰硕的工作成果。”
  • “我认为WCET®做得最好。”
  • “团队表现出色。感谢你们提供这一资源并组织定期会议,使我们了解最新情况。”
  • “执行领导力很强。”
  • “感谢所有为WCET®完成大量工作的志愿者。杂志和BullETin是绝佳的知识来源——我喜欢新的格式。并且喜欢了解会员们在世界各地正在从事的工作”。
  • “你们太棒了!”
  • “你们太优秀了。”
  • “感谢你们的工作。”


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令人担忧的是,除英语以外的四种语言版本调查问卷的回复率均较低。同样,这可能是由于WCET® EB及其成员无法出差;与人面对面交流总是能够増加会员人数。COVID大流行后的倦怠和经济也可能发挥了一定作用。


4年后,我们终于可以组织一次完全面对面大会。在WCET®历史上,这是第三次合作举办Å\Å\2010年和2022年均与我们的WOCN®同事合作组织。我们迫不及待想于明年9月在格拉斯哥见到大家,请继续关注关于本次振奋人心且充满希望的联合WCET®-ASCN UK大会的更多信息(https://wcet-ascnuk2024.com)。


ConvaTec、Dansac、Hollister®、Welland和Wound Care Plus)每年给予的捐助,使我们能够提供这一重要资源,并持续保持更新。特别感谢Calmoseptine®和Coloplast在翻译费用方面提供的支持;我们对此十分感激。




虽然我们认识到COVID大流行会给护士参加培训项目带来诸多困难,但我们很遗憾地了解到,一些管理人员仍然不认为专业资格证书是Åg工作要求Åh。我们将继续努力,持续联系临床医生和管理人员,以证明ET或伤口、造口、失禁护理资格证书的价值。我们还借此机会强调,我们的WCET® 2020国际造口指南在建议1.1中指出,Åg需进行专门的培训来,以便有效地为造口患者及其家人提供护理Åh11(A级证据)。这同样适用于伤口和失禁护理。




2022年,我们仅收到三份奖学金申请,均为大会奖学金;在过去三年内,我们未收到任何ETNEP/REP奖学金申请表。这很可能是由于COVID-19疫情;我们希望随着疫情结束,会员们将考虑重新申请。我们借此机会提醒所有会员,WCET®会提供奖学金,尤其是大会旅行奖学金(CTS)。会员只需符合要求,填写表格并将其发送给WCET® Norma N. Gill Foundation®(NNGF®)委员会主席进行评估。然后,申请人将收到申请结果。2024年WCET® CTS申请已于2023年10月开始,并将于2024年2月的最后一天结束。所有表格和要求可参见:https://wcetn.org/page/NNGFScholarship。请确保您的申请已填写完整,并与所要求的文件一起发送,将仅对填写完整的表格进行审查。


2020年,我们从Memberclick转移至Your Membership平台。此举主要是为了解决用英国英镑支付时的Paypal付款问题。在将数据从旧平台导出并转移至新平台时,数据受到破坏,造成了出乎意料的障碍。为了改善这一问题,我们花费了大量时间和精力,但这项工作仍在进行中,并将持续进行。我们理解一些会员在访问网站和/或进行在线支付时遇到困难;请随时通过admin@wcetn.org联系我们的中心办公室,以寻求帮助。衷心感谢Susan Barber和Melissa Striharsky的持续支持。

请知晓,出版与通讯委员会已于2020年解散;如果您希望在网站上发布任何信息,请直接联系我们的中心办公室和候任主席Denise Hibbert,以便在《bullETin》上发布信息;您也可以通过您的ID提出问题。


多年来,ID的参与程度不断提高,他们在您(WCET®会员)与WCET®(EB)之间发挥着重要的联络作用,我们对此表示赞赏,但目前仍有一些工作有待完成。一些国家缺少ID,一些国家的会员与其指定ID未进行任何联系。WCET®不干涉各国的选择方式或ID选择过程。如有任何变更,请告知我们,以便我们及时更新网站上发布的名单,并在《WCET®杂志》和《bullETin》刊载。各位ID,如对您的国家ID有任何疑问,请联系候任主席Denise Hibbert。








在EB开启崭新篇章之际,我们必须提及WCET®斩获的三项殊荣:2020年,荣获《伤口护理杂志》(JWC)世界联合伤口愈合学会联盟(WUWHS)Åg最佳进步协会Åh称号;2021年,我们的双联项目荣膺ÅgPower of AÅh银奖;2022年,WCET® 2020国际造口指南斩获JWC WUWHSÅg皮肤完整性创新类别Åh银奖11。我们十分清楚您对我们成功做出的贡献,没有您的想法和支持,我们就不可能取得成功。


Laurent O Chabal*
BSc (CBP) RN OncPall (Cert) Dip (WH) ET EAWT
WCET® President 2022–2026

Susan Barber

Denise Hibbert
WCET® President-Elect 2022–2026

* Corresponding author


  1. Chabal L, et al. Results of the WCET® 2019 membership survey: implications and planning. WCET® J 2020;40(4):12–17.
  2. Ayello EA, Wood J, Chabal L, Stelton S. WCET® 2017 membership survey: results and implications for action. WCET® J 2019;38(4):35–43.
  3. Ayello EA, Bank J. WCET® 2015 membership survey results: your voice matters. WCET® J 2017;37(1):22–25.
  4. Stelton S. The 2014 membership survey: valuable information from WCET® members. WCET® J 2015;35(1):14–16.
  5. WCET®. WCET® 2021 constitution; 2021. Available from: https://wcetn.org/page/Constitution
  6. MedTech Europe. MedTech Europe code of ethical business practice; 2017. Available from: https://www.medtecheurope.org/resource-library/medtech-europe-code-of-ethical-business-practice/
  7. EBSCO. CINAHL database; n.d. Available from: https://www.ebsco.com/fr-fr/products/research-databases/cinahl-complete
  8. Embase. Welcome to Embase; 2023. Available from: https://www.embase.com/landing?status=grey
  9. Informit. Health, 2023. Available from: https://search.informit.org/ourcollections/indexes/health
  10. EBSCO. Reliable information for all kinds of research; n.d. Available from: https://www.ebsco.com
  11. Chabal LO, Prentice JL, Ayello EA, editors. WCET® international ostomy guideline. Perth, Australia: WCET®; 2020.
  12. Masalimova AR, et al. Distance learning in higher education during Covid-19. Font Educ 2022;7. doi:10.3389/feduc.2022.822958
  13. Dos Santos LM. Online learning after the COVID-19 pandemic: learners’ motivations. Front Euduc 2022;7. doi:10.3389/feduc.2022.879091
  14. https://www.asaecenter.org/resources/articles/an_plus/2016/december/survey-says-member-research-needs-to-come-before-reaction


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